The Woodlands, Texas Mon–Fri 9am–5pm · On-call coordinator 24/7 (210) 568-7344

Home/Our Process

Our process

Getting started is simple

From your first call to ongoing care, here is how Dalasi's House gets your loved one the right care, step by step, in the comfort and safety of their own home.

Your journey with us

What happens at every stage

Each stage is built around one goal: dignified, independent lives, maintained from the comfort of home.

Stage 1 of 4

Free assessment

A professional home care specialist will complete a free assessment of the anticipated needs.

The process will include confidential conversations with involved family members, physicians, hospital case managers, nursing home social workers and other involved specialists, so everyone who cares for your loved one is part of the picture.

What happens

  • A free assessment of the anticipated needs
  • Confidential conversations with the people involved in your loved one's care

Who's involved

Family membersPhysiciansHospital case managersNursing home social workersOther involved specialists
A caregiver warmly visiting a client at home

Stage 2 of 4

Individualized plan

We develop an individualized plan with you and/or your involved family members.

Quality of life is central to our design and delivery, so the plan is shaped around your loved one: the services they need, the hours that work, and how care will be paid for.

What happens

  • A plan developed together with you and/or your involved family members
  • Services chosen from our five: Home Health Aid, Skilled Nursing, Physical Therapy, Homemaking and Companionship
  • Hours that fit: morning, midday and evening, weekends and holidays, live-ins, temporary or long term
  • Flexible pricing, Private Pay or Attorney Letter of Protection, and affordable hourly rates

Who's involved

YouYour familyOur home care specialist
A joyful senior couple dancing together at home

Stage 3 of 4

Meet your caregiver

We will introduce you to a well-trained caregiver or nurse, and we can begin providing services for you or your loved one.

Our staff of friendly, bonded, highly trained professionals are committed to providing client-centered care, so dignified, independent lives can be maintained from the comfort of home.

What happens

  • An introduction to your caregiver or nurse
  • Care that begins in the comfort and safety of your own home
  • Hygiene assistance, dressing and grooming, meal preparation, light housekeeping, errands, ambulation, exercise, outings and more

Who's involved

Certified home health aidesApproved homemakers and companionsLicensed home health professionals
A caregiver sharing a joyful moment with a client

Stage 4 of 4

Ongoing contact

To ensure quality, our supervisors/managers will continue personalized contacts with the family through telephone checks and home visits.

Our managers promise to maintain constant contact with our caregiver, to ensure we are delivering on our promise of outstanding care and/or companionship.

What happens

  • Personalized telephone checks with the family
  • Home visits from our supervisors and managers
  • Constant contact between our managers and your caregiver
  • Phone support 24/7, with an on-call coordinator when the office is closed

Who's involved

SupervisorsManagersYour caregiverOn-call coordinator
A smiling senior woman outdoors

Our promise

“We are delivering on our promise of outstanding care and/or companionship.”

Committed to providing high quality, client-centered and affordable Home Care Services

Support along the way

Always reachable, always flexible

Always reachable

Our professional team is available 24 hours per day, 7 days per week. When the office is closed, and during weekends and holidays, the on-call coordinator is available by telephone 24 hours per day.

Care on your schedule

Morning, midday and evening hours, weekends and holidays, live-ins, and temporary or long-term care, with short-notice accommodations.

Pay your way

Flexible pricing is available, with affordable hourly rates. We accept Private Pay and Attorney Letter of Protection / Personal Injury.

Good to know

Questions about our process

Does the assessment cost anything?

No. A professional home care specialist will complete a free assessment of the anticipated needs.

Who takes part in the assessment?

The process will include confidential conversations with involved family members, physicians, hospital case managers, nursing home social workers and other involved specialists.

Who creates the care plan?

We develop an individualized plan with you and/or your involved family members.

Who will care for my loved one?

We will introduce you to a well-trained caregiver or nurse, and we can begin providing services for you or your loved one.

How do you make sure care stays on track?

To ensure quality, our supervisors/managers will continue personalized contacts with the family through telephone checks and home visits. Our managers promise to maintain constant contact with our caregiver.

What if we need help outside office hours?

Our professional team is available 24 hours per day, 7 days per week. When the office is closed, and during weekends and holidays, the on-call coordinator is available by telephone 24 hours per day. We also offer short-notice accommodations.

Free consultation

Ready for stage one?

Call now for your free consultation. Service, like no other, begins here.